Exposure to COVID-19 is an inherent risk in any public location where people are present. Therefore, we cannot guarantee you will not be exposed during or as a result of participating in our in-person courses.
Our on-site courses may be modified if the Governor of Tennessee issues Executive Orders which in part or in whole would prohibit us from fulfilling in-person course completion. Benchmark will abide by TN laws in effect at the time of the course.
The American Heart Association (AHA) strongly promotes knowledge and proficiency in BLS, ACLS, and PALS and has developed instructional materials for this purpose. The use of these materials in an educational course does not represent course sponsorship by the American Heart Association. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the Association.
CAPCE ACCREDITED COURSES
By participating in an activity approved by Benchmark Medical Services, LLC, an organization accredited by the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE), the national accrediting body charged with the review and accreditation of EMS continuing education (CE), I understand and agree that my course completion records may be accessed by or shared with such regulators as state EMS offices, training officers, and NREMT on a password-protected need-to-know basis. In addition, I understand that I may review my record of CAPCE-accredited course completions by contacting CAPCE.
Course completion is defined as: The participant successfully demonstrated the core knowledge on the said date and Benchmark, its faculty, staff, assistants, and agents neither implicitly nor explicitly guarantees any degree of future performance. Therefore, by participating in a Benchmark activity, the participant hereby holds harmless and forever discharge Benchmark, its volunteers, employees, agents, representatives, and licensees, from all claims, demands, and causes of action which I or any respective heirs, executors, administrators, or assigns have or may have resulting by reason of participating in a Benchmark activity. The participant furthermore agrees and understands that comprehension and performance is an individual responsibility; that Benchmark does not license or certify individuals in skills or procedures; and that the participant must adhere to local standing orders, protocols, or other medical direction, and within the individual's scope of practice.
COURSE COMPLETION DOCUMENTATION REPLACEMENT POLICY
Post-course documentation is emailed to the email address of record. Post-course documentation is presumed to have been received unless returned. A replacement fee of $25.00 per document will be assessed for any reason other than an error on our part.
Submission of information will be retained for course attendance, participation, and reporting as may be required by the course sponsor and or distributor of continuing medical education credits. This information may be used to notify the participant of future continuing education or training opportunities. Benchmark makes reasonable attempts to protect participant personal information submitted against public inspection and disclosure absent a subpoena or for the purposes of health oversight activities.
REFUNDS / CANCELLATIONS
- No refunds for on-site or VILT classes will be considered after course registration has closed or if the request is received within ten days of the course start date.
- Registration fees minus a fifty percent (50%) cancellation fee will be assessed for Benchmark approved cancellation requests.
- There are no refunds for AHA online accessed courses.
- Benchmark reserves the right to implement policy on a case by case basis for circumstances not addressed herein.